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I think it is Connecticut. My local repair shop sent it in for me, but he said there is only one Sony repair facility in USA and it is on east coast. It has been working fine since I got it back, but I have been using slot 2 instead of slot 1. (And yest they reset it so I had to re-enter my copyright info in the menu).I have not personally spoken with others who had this issue, but this site's moderator says people on his A74 Facebook page report it. My local repair shop also said it happens with all brands, but most often with Sony.
I think it is Connecticut. My local repair shop sent it in for me, but he said there is only one Sony repair facility in USA and it is on east coast. It has been working fine since I got it back, but I have been using slot 2 instead of slot 1. (And yest they reset it so I had to re-enter my copyright info in the menu).
I have not personally spoken with others who had this issue, but this site's moderator says people on his A74 Facebook page report it. My local repair shop also said it happens with all brands, but most often with Sony.