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I think on your camera settings you should check what it’s called “creative style”. It may be set to generate jpg like the image you’re getting. The out of factory defaults for creative style can be modified by the user in camera, which is why I suggested re-setting the camera to factory defaults. I googled it and found a video that might help sort it all out.

[URL unfurl="true"]https://youtu.be/rfFSAqnc9I0[/URL]

I hope you resolve it and can get back to fun.