repair

Hey All, I have a mechanical issue with my A7R5 - the assignable top dial is locked down and won't budge. I sent it to Gentec and despite being under warranty they are seeking to bill me on account of finding a water droplet on the outside of the USB ports, voiding the warranty (despite me...

Hi, I bought a spare part (memory card door/cover - MEDIA LID ASSY (850)) from Encompass to replace mine (was a bit damaged) on my Sony A1 (ILCE-1). I managed to take the damaged one out of the camera. But I struggle to put in the new one. There is a shaft that doesn't want to go in the 2 top...