Sony E PZ 18-105 mm (SELP18105G) problem

[Palhil]

Hi

At the end of last year, I bought a ZV-E10 with the kit lens and then added a couple of other lenses that I thought would give me a good range. I am still a novice and unfortunately, I had a busy year and wasn't able to get out to use the camera and lenses very much. However, recently I have noticed that one of the lenses is behaving oddly. I think it might be a fault but I thought I should ask before I try sending it back to Sony for repair whilst it is still under warranty. Maybe I am doing something wrong. The other lenses work fine.

The lens I'm having issues with is the Sony E PZ 18-105 mm (SELP18105G)

When I turn the camera on the lens seems fine to begin with but then appears to start randomly losing connection to the camera. It will zoom in and out and display F-- on the screen. After doing this three or four times it finally loses connection completely. If I try to use the zoom controls the screen says the lens is invalid. Turning the camera off and on starts the sequence again.

Here is a video that shows what happens.

https://youtu.be/Tjeq3ZY1m-E?si=Cnl-QVnEYzsvnzeP

I have tried gently wiping the contacts of the camera and the lens with a soft cloth but this has made no difference. Is there anything else I could try or should I just contact Sony for a repair?

Any help is gratefully received. Thanks

 

[Landshark99]

zi would try wipe the contacts with alcohol or a contact cleaner, if that doe not work call sony

 

[Brownie]

Isopropyl alcohol on a swab first , and scrub them, they that aren’t fragile.

 

[Deleted Member 5045]

If cleaning it with alcohol doesn't work. Fill yourself up with alcohol then go online and spend some money you probably shouldn't be spending. This should solve the problem...

 

[FowlersFreeTime]

Hi

At the end of last year, I bought a ZV-E10 with the kit lens and then added a couple of other lenses that I thought would give me a good range. I am still a novice and unfortunately, I had a busy year and wasn't able to get out to use the camera and lenses very much. However, recently I have noticed that one of the lenses is behaving oddly. I think it might be a fault but I thought I should ask before I try sending it back to Sony for repair whilst it is still under warranty. Maybe I am doing something wrong. The other lenses work fine.

The lens I'm having issues with is the Sony E PZ 18-105 mm (SELP18105G)

When I turn the camera on the lens seems fine to begin with but then appears to start randomly losing connection to the camera. It will zoom in and out and display F-- on the screen. After doing this three or four times it finally loses connection completely. If I try to use the zoom controls the screen says the lens is invalid. Turning the camera off and on starts the sequence again.

Here is a video that shows what happens.

https://youtu.be/Tjeq3ZY1m-E?si=Cnl-QVnEYzsvnzeP

I have tried gently wiping the contacts of the camera and the lens with a soft cloth but this has made no difference. Is there anything else I could try or should I just contact Sony for a repair?

Any help is gratefully received. Thanks

What other lenses did you buy? any other PZ lenses like the 16-50 or 10-20?
In general if that doesn't happen with any other lenses attached, you know its the lens and not the camera body. If that's the case, use your warranty before it expires.

 

[Palhil]

What other lenses did you buy? any other PZ lenses like the 16-50 or 10-20?
In general if that doesn't happen with any other lenses attached, you know its the lens and not the camera body. If that's the case, use your warranty before it expires.

I have the kit lens that came with the camera and a Sigma 16mm without zoom. Both of these are working fine so I suspect something has gone wrong with the Sony lens. As I said I have rubbed the contacts on the camera and lens with a microfibre cloth. They really haven't had much wear and tear. Plus, if it was a dodgy contact, I would expect the lens to immediately fail rather than this pattern of three or four disconnections before complete disconnection. Seems odd.

I will contact Sony and see if I can get it in for repair. I just wanted to make sure that I wasn't being an idiot. Thanks all.