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Yep - that scenario resulted in a total mess for us when we traded up/exchanged phones at a T-Mobile store. Took hours to get the lines straight and the proper credits applied. Ugh.Great to know. My trade-ins are always complicated. I upgrade mine, then give my old one to hubby and trade in his, which is usually ancient. In this case it is the X.
Tried to get the better half to trade her 13 in on a 15. She's not interested.